Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Austnet Events, a subsidiary of Austnet Connect, collects, uses, and protects your information.

1. Information We Collect

  • Personal information such as name, email address, and phone number
  • Payment information for ticket purchases
  • Usage data from our website and services
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Provide and manage your ticket purchases
  • Communicate updates, promotions, or support messages
  • Improve our website, services, and customer experience
  • Prevent fraud and ensure the security of transactions

3. Sharing of Information

  • Trusted service providers for payment processing or event management
  • Legal authorities if required by law or to protect our rights

4. Security of Information

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure.

5. Your Rights

  • Access the personal information we hold about you
  • Request corrections to your information
  • Opt-out of promotional communications
  • Request deletion of your personal data where applicable

6. Cookies

We use cookies to enhance your browsing experience and collect usage information. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

Email: support@austnetconnect.co.ke

Phone: +254 731422270